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FAQ
FREQUENTLY ASKED QUESTIONS
In some cases WiFi coverage in our home is inconsistent. In order to eliminate dead spots it may be necessary to install additional hardware to provide full coverage to your entire home. These small devices simply plug into an existing outlet and work seamlessly with the WiFi router provided by iVinton.
iVinton’s state of the art fiber network will not be affected by weather. You will be able to stream, watch and talk regardless of what mother nature throws at us.
The ONT (optical network terminal) is the main hardware that converts the signal from the fiber optic network to your phone, TV and internet. Each home or business that signs up for service will be provided an ONT by iVinton at no charge. You will still need additional hardware including set top boxes, and routers.
You will have two options for your phone system. If your home is equipped, and you would like to continue using your existing wiring you will be able to. Your existing phone will work just as it does now. If you don’t have existing wiring you will be able to utilize cordless phones by plugging them into hardware provided by iVinton. You can review the multiple setups with your installation team when they arrive.
Currently iVinton service is limited to City of Vinton residents only. For questions regarding service area and options please contact us by phone at 319-472-3255, by email at neighbors@ivinton.com,(mailto:neighbors@ivinton.com?subject=Hi Neighbor! I have a question ...) live chat when available on our website (www.ivinton.com) or by stopping into our office located at 414 A Avenue, Vinton.
iVinton is built from the ground up to be the most reliable network in Vinton. Fiber optic
network like iVinton have a very high reliability for internet, streaming, and telephone service.
All of iVinton’s internet plans will include UNLIMITED data. You’ll have plenty of bandwidth for all your surfing and video streaming needs and will never have to worry about overages!
Get answers to any other questions you may have by talking with one of the members of our customer care team. Contact us by phone at 319-472-3255, by email at neighbors@ivinton.com,(mailto:neighbors@ivinton.com?subject=Hello Neighbor! I have a question ...) or by stopping into our office located at 414 A Avenue, Vinton.
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